ABOUT HOSPITALITY DEPARTMENT
We at Super Medical Hospital have transformed ourselves to provide effective and efficient services in all aspects concerning hospitality of our patients. The Hospitality Department, which includes over 20 staff, is led by a General Manager who has several years of international experience in hospitality services. We are dedicated to patient safety through our services and we strive to maintain standards through continuous internal and external staff training.
Our hospitality services include the following areas:
- Food & Beverage.
- Housekeeping & Laundry.
- Food & Coffee Stalls.
FOOD AND BEVERAGE
Our hospital takes great pride in providing patients with freshly cooked meals based on sound nutritional principles. Patient meals are prepared by qualified chefs in one of the most modern kitchens in the hospital sector, giving the highest priority in maintaining food safety and hygiene. All meals given to patients are recommended by qualified dietitians, who asses each patient on the patient’s dietary needs.
HOUSEKEEPING & LAUNDRY
The goal of our housekeeping service is to maintain all hospital areas in a clean and sanitary manner, providing a healthy environment for patients, employees and visitors. Our hospital subscribes to the highest level of cleanliness. Wards are cleaned and bed linen and towels are changed on a daily basis. All of the hospital’s linen (bed sheets, pillow cases, blankets, gowns, staff uniforms, etc.) are processed in our in-house laundry. Over 500 pieces of linen are washed, dried and pressed daily. We understand the importance of infection control practices for handling, processing, storing and delivery of textiles in a healthcare setting. Specialized equipment and chemicals are used to enhance the hospital’s cross infection control programs.
FOOD & COFFEE STALLS
A food stall is located in the hospital’s atrium, offering tasty, but light meals and refreshments that are freshly prepared daily. A number of Nescafe coffee stalls are situated in the atrium and main reception areas to cater to patients and visitors.